Due to the intimate nature of products sold in store and the porosity of leather products, Oddment Ollie cannot accept returns or exchanges.

If you receive a damaged item, Ollie wants to know about it so she can make it right.

If your item arrives late, Ollie wants to know about it. Most shipping options are insured, and you can receive a shipping refund if carriers don't deliver on time.

If, over time, you notice breakdown or other issues, Ollie wants to know about it. Her intention is that Oddment Ollie goods will last a lifetime, but sometimes threads break or rivets pop off. Ollie can assemble repair kits and instructions. As long as breakage isn't the result of blatant misuse, Ollie will always try to find a way to make things right!

Contact: oddmentleather@gmail.com